"You don't want them to get hurt," Arnold Friend went on. "Now, get up, honey. Getup all by yourself."
That moment troubles me a lot because I linked Arnold Friend to Lucifer. This is not only my intuition, but also supported by evidence in the text. He is threatening Connie while pretending to care for her family, which is a manipulative way to control her. The mixture of sweetness and violence makes him feel like an evil figure.