Efficient - process management includes deliberate process optimization/improvement.
Maturity Level 5
Efficient - process management includes deliberate process optimization/improvement.
Maturity Level 5
Capable - the process is quantitatively managed in accordance with agreed-upon metrics.
Maturity Level 4
Defined - the process is defined/confirmed as a standard business process
Maturity Level 3
Repeatable - the process is at least documented sufficiently such that repeating the same steps may be attempted.
Maturity Level 2
Initial (chaotic, ad hoc, individual heroics) - the starting point for use of a new or undocumented repeat process.
Maturity Level 1