Here is the full quote that was cherry picked from here;

2.8 We are, however, satisfied that many therapies listed in our Group 2 give help and comfort to many patients when used in a complementary sense to support conventional medical care even though most of them also lack a firm scientific basis. Nevertheless in relieving stress, in alleviating side effects (for example of various forms of anti-cancer therapy) and in giving succour to the elderly and in palliative care they often fulfil an important role.

Interesting that they decided to exclude the part that points out the nature of the science behind it.