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- Jul 2020
I've used TurboTax for the previous 8 years. Loved it. Sadly, that's changed. Rather than simply allowing you to choose TurboTax's products you're pushed into choosing an increasingly more and more costly set of services and are no point allowed an opportunity to choose which services you actually need. I may actually need the services that TurboTax provided, however, because of the manner that I was pressured into their services and the lack of clear options and explanations I feel like I was taken advantage of. That feeling is what I will remember from using TurboTax this year. It is a feeling I will not experience again.