- Nov 2022
anditails · 1 yr. agoDell Pro Support Engineer (3rd party)You don't need Support Assist on Windows 11. Enable the "Optional Updates" and it'll do all the drivers through Windows Update.It's fast, too. Far quicker than Support Assist!
Someone recommending to avoid using Dell SupportAssist on Windows 11. I came across this because I was trying to see if there was a way to update SA in order to ensure the driver iqvw64e.sys was removed. Related to the problem here. Uninstalling SupportAssist resolved the aforementioned problem since recursive file search through C drive failed to find driver iqvw64e.sys
Based on other comments in this thread, seems like it's best to let Windows Update handle the drivers. Will no longer use Dell SA and will utilize "Optional Updates" to handle drivers
Currently, the only perceived benefit from SA is automating support tickets submissions if product is under warranty. Last IT support experience with Dell was positive (they did the best they could), but they didn't know much about sys admin stuff on Windows (weren't very helpful in resolving issue without losing all files and installed software).