When initiating e-portfolio projects, campuses often begin by deciding on a specific technology to support e-portfolios. Common criteria for such technologies include cost and ease of use, but as recent research demonstrates, another criterion is equally important: the ways the technology is programmatically formative. Although e-portfolios are not themselves about technology, any technology—be it the common tool, the open source software, the homegrown system, the commercially available e-portfolio tool, or the Web 2.0 social network—is a “structured system” (Johnson 2009) and will permit or support certain kinds of activities and preclude others. Penn State University’s research on electronic portfolios provides an excellent example of how this works. The Penn State team initially hoped for a single e-portfolio “enterprise solution,” but increasingly found a disconnect between their interest in institutional program assessment and their equally important commitment to fostering student dialogue and participation.
This flexibility is important to be able to adapt to varying instructor, disciplinary and individual student needs.