All of knowledge work has this problem. It's hard to objectively judge the quality of someone's work without spending a lot of effort on it. Therefore everyone relies heavily on proxy measures.
作者指出,知识工作中普遍存在的问题是无法客观判断工作质量,因此人们依赖于代理指标,这是一个非共识观点。
All of knowledge work has this problem. It's hard to objectively judge the quality of someone's work without spending a lot of effort on it. Therefore everyone relies heavily on proxy measures.
作者指出,知识工作中普遍存在的问题是无法客观判断工作质量,因此人们依赖于代理指标,这是一个非共识观点。
You've received a report, a market analysis for the new product you're planning to launch. Reading through it you notice problems: the date on the report doesn't match the date you requested it on, it's from 6 months prior. Several paragraphs have obvious spelling errors. Some graphs are mislabeled and duplicated.
这个例子展示了我们如何通过表面的质量来评判工作质量,而这个质量并不总是代表实际的工作质量。