It has replaced existing tasks for 27% of employed AI work users and created new ones for 21%.
AI在工作场所的双重影响——既替代又创造任务——是一个关键发现。这表明AI不仅是自动化工具，还能扩展人类能力。有趣的是，替代任务的比例略高于创造新任务的比例，这可能引发关于AI对就业长期影响的深入讨论。
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- Last 7 days
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27% said AI has replaced some of their existing tasks (task automation). An example of task automation could be an employee using AI to summarize a document they would ordinarily read themselves.
令人惊讶的是：超过四分之一的在职AI用户报告AI已经替代了他们原本执行的任务，如文档摘要，这显示AI已经开始实际替代人类工作内容，而非仅是辅助工具。
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- Apr 2026
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glassmanlab.seas.harvard.edu glassmanlab.seas.harvard.edu
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In all cases, getting the right balance betweenautomation and human control is crucial.
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