Consider, for example, Black Americans, whose darker skin is often not recognized by hand soap and water dispensers in public spaces. This is not a natural limitation of technology—it is a consequence of designers choosing a sensor technology that must necessarily be calibrated for particular skin tones, and then calibrating it for white skin. Design justice argues, then, that some designs, when they cannot be universal, should simply not be made. And if they can be universal, then they should be made in ways that 1) center power inequalities, 2) center the voices of all directly impacted by the design outcomes, 3) prioritize impact on communities over designers’ intents, 4) view designers as facilitators rather than designers, 5) ensure designs are sustainable and community led, and 6) build upon and amplify the solutions that communities have already found.
I never thought about the fact that there are specific designs that have the power to exclude people, but given the broad scope of design, this makes sense and I agree with the sentiment of design justice. One example I can think of when it comes to design justice is video games having fewer playable characters of darker skin tones. Although games have slowly been moving towards representing women, many do not have the option to change skin tones. This is many times an afterthought. This widened my perspective on the idea that companies should hire designers of different groups to be inclusive of all.