One of the most significant decisions that can affect how people answer questions is whether the question is posed as an open-ended question, where respondents provide a response in their own words, or a closed-ended question, where they are asked to choose from a list of answer choices.
I totally agree with that the question posed should be an open-ended question. Open-ended question can inspire people to talk more and have different kinds of thoughts. If we make the question in close-ended version, the responses will be fixed and have no deeper thinkings by the reposnsers. Therefore, choosing the open-edned question will better for us since we can gain more diversed responses.