By now, you should be recognizing that problems are in no way simple. Because everyone’s problems are personal and have different causes and consequences, there is no such thing as the “average user”
I completely agree with this point because it captures the fundamental challenge of designing for real-world problems: users are diverse, and their experiences are shaped by unique contexts. This idea resonates with me because I’ve often seen solutions that fail due to oversimplifying user needs or assuming a one-size-fits-all approach. For instance, I’ve encountered apps that try to target a "general audience" but end up being confusing or ineffective for specific groups.
This reading has made me think more deeply about the importance of user research and the need to avoid stereotypes in design. It also reminds me that I need to ask questions like, "Whose problems am I solving, and am I considering the full range of their needs?" Overall, this perspective is useful because it encourages empathy and thoughtful exploration when tackling complex design challenges.