12 Matching Annotations
  1. Jan 2026
    1. 1.  How would you react if you were the receiver of these original messages? 2. How would you react if you received one of your revised messages? 3. How do you think people would react to you if you used more positively worded messages?

      I would probably feel defensive or discouraged because the statements sound blunt and critical rather than supportive.

      I would feel more open and understanding since the revised messages explain the situation in a respectful and professional way.

      People would likely see me as more professional and easier to work with, and communication would feel more positive and productive.

    2. You are dressed inappropriately for the office.

      Feels personal and embarrassing. Instead, I would say, "Our office follows a business-casual dress code, and today’s outfit does not align with those guidelines."

    3. Employees are not allowed to telework on Mondays and Fridays.

      Focuses on restriction rather than reasoning. Instead I would say, " To ensure adequate in-office coverage at the start and end of the week, telework is available Tuesday through Thursday."

    4. We will not be authorizing any more vacation requests for the month of July.

      It sounds rigid and final. I would say, " Because July is a peak staffing month, we are unable to approve additional vacation requests during that time."

    5. Parking fees have increased this year.

      I think it gives bad news without any empathy. I would say, "Due to rising maintenance and operating costs, parking fees will increase this year."

    6. I won’t stay late to do that assignment.

      It sounds abrupt and uncooperative. I would say, "I won’t be able to stay late tonight, but I’m happy to complete the assignment first thing tomorrow."

    7. You were not as qualified as the other applicants.

      I think that it sounds very judgmental and personal. I would say, "Although we were impressed with your background, we selected a candidate whose experience more closely matches our current needs."

    1. How does your message impact your receiver? Or, in other words, what’s in it for them?

      This message helps my boss avoid being caught off guard in the morning. By giving her a heads-up, she can make quick adjustments and make sure the meeting still runs smoothly. It also shows that I care about not putting her or the team in a tough spot.

    2. What does your receiver need to know?

      My boss needs to know that I’m really sick and likely won’t be able to make it in early to set up the meeting. She also needs to know right away so she has time to figure out a backup plan, and what parts of the setup I’ve already taken care of.

    1. What kind of relationship do you have or want to have with your receiver?

      I want to keep a positive, professional relationship with my boss and show that I take the internship seriously and care about the team and the client, even when something unexpected comes up.

    2. What outcome do you want to achieve?

      I want to let my boss know as soon as possible that I’m very sick and might not be able to make it in early, while also making sure the meeting still goes smoothly by explaining what’s already done and asking how I can help from home if needed.