Ultimately, any effort to make sense of a problem is one of interpretation and synthesis. Your goal in reflecting on your insights is to try to understand several aspects of the data you have:What patterns do you see in the way people describe their problem?What do you know about what’s causing the problem?What are the various consequences of the problem?Which aspects of the problem seem changeable?
I always get excited about jumping into solutions without fully understanding what the problem is. For example, if I have an assignment to design something, I often find myself jumping into different solutions instead of focusing on what matters the most. The reading explains well the importance of understanding patterns, knowing the causes and consequences, and identifying what can be changed which I believe greatly contributes to effectively understanding a problem and provides knowledge for reaching our goal.