Change the technical level of the information.
This part is really important because it shows us how documents can fail even though the information given is correct. Writing at the wrong level can make instructions not useable.
3 Matching Annotations
- Jan 2026
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open.library.okstate.edu open.library.okstate.edu
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Determining these characteristics will help guide your document creation
This shows that the audience analysis shapes the content decisions and not just the tone. Knowing who the reader is determines what you include or remove, how you explain parts, and how the document is designed.
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Technical communication is the delivery of technical information to readers (or listeners or viewers) in a manner that is adapted to their needs, level of understanding, and background.
Technical communication is about translating complex information so that the audience can understand it. The effectiveness of the information depends on how it fits the reader's needs rather than how technical it is.
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