[I] think a fundamental problem is that computers (especially tablets/phones) nowadays are designed to “de-skill,” because it’s much more difficult to monetize users who, like, actually know how their computers work and have the expectation that they should be able to independently control a computer’s function
This has rang deeply within my studies and life. People expect us (Gen Z/young millennials) to simply understand all tech since we grew up with it. However, there has been a conceded effort to 'de-skill' technology and make it marketable, leading to increased tech illiteracy among younger generations. For a long time I was content with accepting I did not know how computers and programs worked. But overtime I have taught some basics of computer operations and have learned how to identity/troubleshoot minor issues that would have taken a lot longer in the past to solve.