Well-structured problems (like the story-problems you might often encounter in text books) are often set in an artificial context while the ill-structured problems one faces in every day life are often set in a very specific context (your life). Is it possible for multiple people to observe the same situation and perceive different problems associated with it? How does context and perception influence how one might identify a problem, its solution, or its importance?
I think that depending on the goal a person chooses to get from a situation determines how they perceive an issue and a solution. Many aspects shift a person's mind to find a solution, depending on what caters to them. For example, what classes to take may be conflicting when there are so many to choose from, but people solve this by choosing the classes that go alongside their major or, depending on graduation needs, as it caters to their goals. So people use problem solving skills in order to choose which courses fit best for them.