Jim Hollan and Scott Stornetta. Beyond being there. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI '92, 119–125. New York, NY, USA, June 1992. Association for Computing Machinery. URL: https://dl.acm.org/doi/10.1145/142750.142769 (visited on 2023-12-08), doi:10.1145/142750.142769.
I think "Beyond being there" source is relevent because it shows that online communication is not just a case of copying face-to-face communication. Online tools can also enable people to work together when they are not in the same place. This is similar to crowdsourcing as many people can give an idea or help with a task little by little. I also think this is true today as a lot of online teamwork is done without ever meeting those people in person. It is useful but sometimes at the expense of being personal.