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  1. Last 7 days
    1. where to create a new database

      Does it matter where the database is created?

    2. Instructions for setting up Password Depot on your SAP Desktop.

      It might be helpful to have a brief explanation of what Password Depot is.

      Use Password Depot to record all of the passwords you use for your Lexsys and SAP accounts.

    1. Deactivate your old device

      Deactivate multi-factor authentication on your old device (the user isn't deactivating the device itself)

    1. follow the instructions displayed. Authenticator App Get the app on your cellphone via the App Store/Google Play by searching for Microsoft Authenticator. Phone Security Questions Select 5 out of the 12 questions to answer.

      Is there any way to get screenshots of these instructions from SAP? (There might not be).

    1. several everyday programs such as SAPGUI. You can do so by opening the Software Center or Software Corner from the Windows start menu.

      It might be helpful to have a list of the everyday programs the user will need to install, along with links to their corresponding pages in the help portal.

    1. and if you change your Office365 password.

      Would it be correct to say "you will need to repeat these steps every time you reset your Office365 password?"

      This could also make for a good entry in the troubleshooting field. What happens if the user doesn’t re-configure these settings after changing their password?)

    1. Note: Make sure that you've submitted your timesheet in Fieldglass and noted down the number of hours.

      Is there a reason this isn't in the "before you begin" section?

    1. If the day-to-day totals are not exactly the same, it's okay.

      This might be a good place to explain the "comment" function in Plunet that lets users explain any discrepancies in their hours.