Film Crit Hulk goes on to say that the “don’t feed the trolls” advice puts the burden on victims of abuse to stop being abused, giving all the power to trolls. Instead, Film Crit Hulk suggests giving power to the victims and using “skilled moderation and the willingness to kick people off platforms for violating rules about abuse”
I completely agree, as trolling can take little to no effort, whereas the consequences of trolling can be impactful and long lasting. People who are trolling to punish/stop wouldn’t stop just because they are ignored.