Analysis can be a lengthy process, so a good rule of thumb is to budget at least as much time as you had for the data collection to complete the analysis.

It almost always is a good idea to take a break and come back and look at the data with a fresh pair of eyes.

And that really helped me realize that there isn't anything to be afraid of, that our fears are really in our head most of the time and facing that made me realize I can handle these situations.”

Once codes are assigned, it’s easy to identify and compare segments of text that are about the same thing. The codes allow us to sort information easily and to analyze data to uncover similarities, differences, and relationships among segments.

The data is highlighted, cut out physically or digitally, and reassembled into meaningful groups until themes emerge on a physical or digital board.

Dovetail

Journaling

then you should slap yourself.

5 minutes or so is usually enough.

8. Silence

“Listening is the most effective way you can build rapport. It’s how you demonstrate tangibly to your participants that what they have to say is important to you.”

Steve Portigal even states that—ideally—you should only ask one kick-off question and allow the rest of the interview to flow naturally from there.

Try to maintain a relaxed and open body posture.

If possible, it can be an advantage to have two persons facilitating the interview together. That way, one person can ask questions while the other takes notes.

can be done

The key is to proactively adapt and iterate if needed.

What do users need?What is already working and what isn’t?

set of criteria

By inviting your team and stakeholders to participate and play a part in the user research, you create a shared understanding of the user’s needs, making it much easier to work towards the same goal, which is to create a solution that addresses the user’s needs.

Hold a workshop session with your team to analyse and sort through raw data from research.

unless the research insights and knowledge is shared with your team and stakeholders, no amount of research will be sufficient.

heir perspective, experiences, knowledge and mental models

emotional connection

Golden Circle model

Although usually used in a negative connotation, power is a necessity for improved quality of life and liberation.

the personal history and trauma of each actor must be considered while integrating healing practices within the process.

Testing is a critical step in learning whether (and how well) the prototype actually meets the goals and needs of the target audience.

identities, values, biases, assumptions, and relationships to power and privilege

we make sure community members most impacted by the design scenario are not only invited, but included and heard.

We honor and uplift traditional, indigenous, and local knowledge and practices.

we look for what is already working

share design knowledge and tools

We prioritize design’s impact on the community over the intentions of the designer.