GTM went from top-down enterprise sales and steak dinners to bottoms-up PLG and product analytics.

Large companies often hire slews of outside consultants to enact change management.

operationally complex

all of which are likely to drive true first mover advantages.

Vertically Integrated

staffing utilization

To date, we’ve found that the best way to drive more predictable revenue is by charging a minimum spend upfront or using a credits-based system.

The enduring service providers will have to find ways to build defensibility in their second act

which is critical for building an early data moat and offering a 10x better service as you go down market.

These companies typically go after the labor pool of spend rather than software budgets.

A combination of solipsism and laziness.

Great with people but highly technical.

Spatial Interfaces

This is a spatial interface that would give us a new and intuitive way for navigating the Internet and understanding how websites are related each other.

none of them were ever built

Video conferencing software removes all of those spatial elements and therefore makes meetings more complicated.

you are consistently putting creative energy into the universe

Repeatability and audience fervor can build a business, but kill the artist.

If you compound this over 103 products, you’ve got a MSCHF narrative network effect.

when an artist abandons individual recognition, they can achieve a higher plane of creative excellence through the increased resources of the group

MSCHF succeeds not because it has some super-powerful software or a secret hack at making a better Gantt chart

statue that counted how many times someone touched it

Owning both the data and the workflows

Ramp is winning by making hundreds of small and correct choices

You can think of it as the anti-Steve Jobs approach: You have to preach the Good Word and let your followers do the rest.

These digital workers are capable of executing tasks to a higher level than 95% of the workforce

‍We don't build software. We build digital workers.We don't sell tools. We deliver outcomes.

incremental

be more human

Once there’s enough proof that it’s really working, “I can hire 6 fewer people than the 18 I have earmarked.

If you’re on eight to ten calls a day

“What takes a great seller 15-25 minutes of research on Google and LinkedIn, Rox accomplishes in one second,”

The idea is to make these agents so useful so quickly

nternal process rarely is a primary area of innovation that differentiates a company in the marketplace.

Autonomy does not mean teams get to do whatever they want.

With more teams, the need for a team to shift initiative decreases in frequency.

We are asking them to switch a model of communication which defaults to public

That’s why what we’re selling is organizational transformation.

there are just not enough people shopping for group chat system

and how the team’s archives are utilized

almost any team which adopts Slack as their central application for communication would be significantly better off than they were before

This allows you to open up any note you’d like side-by-side, in addition to seeing related notes next to the note you’re currently working on.

It is J.A.R.V.I.S. from Iron Man.

Soon, you’ll be able to add other types of content — calendar events, emails, links, documents, videos, photos, anything. That content will be automatically organized without you needing to stress about putting it in the right place. It will be understood, so that, with you in the driver’s seat, you can use Mem to power other apps and products you use.Our flagship feature, Mem Spotlight, is a universally accessible assistant that sits on top of the Mem knowledge graph. It pulls relevant information to the tip of your fingers, lets you save anything for later, and captures new thoughts in the blink of an eye — all within the context of where you are. Mem is not a product that you have to go to, it is not a destination. Mem is a product that goes to you, it is a companion.

if someone had left the team, that historic knowledge was sure to fall through the cracks, only for the wheel to be eventually re-invented

supplement their working memory

(we've since concluded that the answer is no)

successfully negotiating more money and/or power

cynically play out the now-illogical re-org anyway

runaway explosion

And, by extension, we may be waiting longer than we expect for AI to take over the consumer space, at least at the scale of something like the smartphone or social media

including running expected value calculations on agents making mistakes

instead of reactive sales from organic growth, successful AI companies will need to go in from the top

Or, to put it in rather more dire terms, the initial value in computing wasn’t created by helping Boomers do their job more efficiently, but rather by replacing entire swathes of them completely.

We needed to worry less about dumbing the software down and more about how more complex things could get done in a way that had far less risk.

It was kids that loved WordArt and the new graphics in Word and PowerPoint

They just needed access to a PC.

Clippy was to be a replacement for the “Office guru” people consulted when they wanted to do things in Microsoft Office that they knew were possible, but were impossible to discover

use one for work.

it’s another thing entirely — a much more difficult thing — to get all of your employees to change the way they work in order to benefit from your investment, and to make Copilot Pages the “new artifact for the AI age”, in line with the spreadsheet in the personal computer age.

both too much for one person, yet not sufficient to hire an army of backroom employees

how low-marginal-cost checking accounts might lead to more business for the bank overall, the volume of which can be supported thanks to said new technology.

editing, sharing, and execution

Build the workspace of your dreams

Joe uses Palette to sort his Slack channels and see the oldest outstanding tickets first.

dictating

Where is the line between Excel and the spreadsheet you create on top?

more training than a pilot’s license

Aug 2, 2024

hard to iterate on

we might find an adjacent area in lawyers’ work that is more amenable to AI-based automation

early internet era

All these pieces require serious build-out

Conviction is an internal state that we build, while certainty is the external removal of doubt.

Note that this doesn't mean that it has to be fun. It will likely be the opposite.

An artifact pulls forward some small part of a future world that currently exists only in your head and lets other people interact with it.

This does not mean you can MVP your way to venture-scale. That’s the builder’s trap.

If you find yourself spending more than a few days in a row reading instead of doing, that’s a good sign to course correct.

Early on, you are probably polishing a rock.

You have to imagine and articulate a vision beyond what you’re capable of building right now

Spend a bit of it up front so you don’t waste more of it later.

A low-proof fundraise is more likely to leave you without a clear path to product market fit or your next round of financing.

too

Kim Kardashian can command the attention of tens of millions of people with the crack of her ass.

She’s got it all figured out.

This woman has contributed absolutely nothing to humanity

But of course, somebody smarter than me was there like 10 years before I was.

bite-sized, meaningless content that you hate looking at, but for some reason can’t look away from

If you are, you'll do just fine, in this world and the next.

it's a headache to manage creative types

the king crab legs

because they're too proud or because it isn't part of their brand

The fact is, great content is not yet commodified.

When the stakes are high and the outcome of the game is all that matters

The result is that I rarely if ever visit the homepage of the NYTimes; I use other sources of signal (for example, Twitter or Techmeme links) to send me directly to what I need within those sites.

it demands focused, unbroken attention from you right now

AI can take many of the best aspects of human logic and scale them, make them reliable

But what's concerning for the world is how rarely we operate at the limits of our potential

scientific propositions are moralized

mine some of the most relevant content from the billions of Tweets

They lowered the content generation cost on creators without meaningfully increasing it for viewers.

truncating the whole of it after some limit and posting a Read More button to allow readers to see the rest of the thought

I'm sure he appreciates being set in his artistic place

flagged for the sociopath track (in general terms), but slowly have come to the realization that this seems more and more like the clueless track instead

They must choose to either construct false narratives or decline apparent opportunities.

Oscar, the ironic-token gay character, has his intellectual posturing.

He then severely under-performs in order to free up energy to concentrate on maneuvering an upward exit.

The line could apply to Stanley’s entire life.

lack of principles

coasting when they cannot

in the fifties

it is a fierce desire to control his own destiny

not just for notoriety's sake

One year Jeff announced at an All Hands meeting that someone I knew, Barnaby Dorfman, had won the contest. Jeff said the prize was that he'd buy something off the winner's Amazon wish list, but after pulling Barnaby's wish list up in front of the whole company on the screen

Maybe only the first row or two of soldiers needs to hear the motivational speech because they're the first to run into a hail of bullets and arrows?

Humo Negro

Restaurante Doña Elvira

Restaurante Río

Mesa Franca

few CEO's are going to admit that the job to be done for their company is stroking people’s egos

I've got rosé

The designation of which status games are acceptable is itself a status game

It's a strategy that is only viable if you can achieve the size of subscriber base that a Netflix has

status-centered products are distasteful or mysterious to them, often both

entrepreneurs complain about 30 under 30 lists while wishing to be on them

useful features are trivial to copy

Instagram because of the ease of creating multiple accounts to match one's portfolio of identities, Snapchat for its best in class ease of visual messaging privately to particular recipients.

At some point, it's not worth learning any new tricks at all

2,000 word essay from Žižek

well Facebook's attempt to duplicate just about every social app with any traction anywhere

We don't have one messaging app to rule them all in the world, but instead a bunch that have won in particular geographies.

Conversely, if you come up with one great video but the rest of your work is mediocre, you can't count on continued distribution on TikTok

The star is the filter, not the user, and so it didn't really make sense to follow any one person over any other person.

While you can outsource Bitcoin mining to a computer, people still mine for social capital on social networks largely through their own blood, sweat, and tears.

The shifting nature of scarcity will always leave a wake of skepticism and disbelief.

seek the voice of the customer, and find the riches you never wanted but are darn glad to have

As someone who was half, I was just exactly not enough of what each type wanted

I was pretty sure you were at least supposed to lie about this.

Headscarved women

There's no guarantee that they'll say the lines you've assigned to them.

“as just sort of unisexual and techy.”

Is it because I get bored so easily?

another stopped by for dinner and didn’t offer to help, even while Jess was juggling care of her infant, doing the laundry, and ordering dinner. “She started eating without me,” Jess recalls.

Shouldn’t she just know?

they can’t seem to access the words to ask her about her experiences. Instead, they reminisce about fun times they had in the past as if neither of their lives were interesting enough now.

wondering who else I could start hanging out with

worried about her ability to stay connected to a scene where people go out five nights a week

She forgave him. “Maybe someday I’ll make mistakes and somebody will forgive me,” she said.

Far from making me feel empowered, carrying it made me paranoid.

“Neurodivergent Ninja.”

“The discourse will never be on how Asians are affected,” he said. “The discourse is ‘Oh, the perpetrator, think about the mental health of the perpetrator.’ Never our mental health.”

‘Please stop killing us.’ ”

DCC’s Twitter posts are littered with disparaging references to “boba liberals” and “blue-check Asians,” people who Zhang said “sell out other Asians” to seem like they’re helping other marginalized groups

Before the pandemic, Manhattan’s Chinatown had already undergone rapid change, mutating from a primarily working-class Cantonese and Fujianese area into a decidedly more white and wealthy one. The neighborhood was still filled with Asian residents and businesses, but the arrival of the COVID-19 pandemic was a double whammy: Struggling businesses closed, and residents began to be concerned about their safety.

“As a proud husband of an Asian American woman, I think this discrimination against Asian Americans is a real problem,” said Senator Mitch McConnell.

what was once alien is second nature

she acknowledges in the book may be “on its way out with my generation.”

Food makes displacement the point of commonality. And it’s a misleading one — we all experienced it, so we all must face the same challenges.

Food, as a medium, feels singularly effective as a means to sand the edges off a homeland, to turn that mythic place into a smooth commodity rather than an unknowable, dissonant land.

Not that I desired such an outcome, exactly, but nevertheless I felt its unlikelihood as a loss.

What this means is that racial difference is an inescapable factor in the mixed Asian’s romantic choices.