Acknowledge. Let the other person know that you have listened to the message or read it attentively.
When some acknowledges my feelings, it makes me feel important.
9 Matching Annotations
- Mar 2026
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socialsci.libretexts.org socialsci.libretexts.org
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Empathy
I deal with a lot of empathy, especially thinking how someone feels about something I said or did.
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Don’t interrupt.
When I talk, I dislike when people interrupt me.
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Many Asian cultures hold that words may clutter one’s understanding; silence, then, is often valued over talking–consider the Buddhist expression, “There is a truth that words cannot reach.”
I did not know this.
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Use of “I” statements to show the speaker that any reflection is “yours” and, as such, an interpretation. Nonverbally, active listeners try to, “SOFTEN” the communication situation to show nonverbally that one is listening. SOFTEN refers to the use of a Smile, Open Posture, Facial Expressions, Touch (by shaking hands or another appropriate manner), Eye Contact, Nods (Wassmer, 1978).
This is important with my job since I work in memory care.
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Listening is the most relational of all our communication behaviors.
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Listening, which is the most commonly used communication behavior, is rarely taught as a unique, identifiable skill.
This is very true. I feel that my listening abilities could be improved even though sometimes I don't know how to improve my listening skills.
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seeks to share and understand meaning in diverse settings.
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Listening is the learned process of receiving, interpreting, recalling, evaluating, and responding to verbal and nonverbal messages”
This is important because it tells us the meaning of listening and how to abide by this definition.
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