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    1. overnance modes beyond hierarchies and markets

      These aren't just "buying" or "doing it yourself"—they are complex, collaborative, in-between structures.

      TCE is criticized for not having enough to say about these "hybrid" structures, which are essential in today’s economy.

    2. moral hazard

      after a contract is signed. It happens because of hidden action. You cannot perfectly monitor the other party, so they act differently (usually lazily or recklessly) once they are protected by a contract

    3. hold-up

      It happens during a relationship where you have made an investment that is only useful if you stay with that specific partner. -> lock in

    4. adverse selection,

      ccurs before a contract is signed. It happens because of hidden information. One party in the deal knows something the other party doesn't, which leads the uninformed party to make a bad decision.

    5. new economy" and the "old economy"

      (1) Traditional firms go digital Banks → online banking Retailers → e-commerce

      (2) Dot-coms build real-world capabilities Logistics Warehousing Customer service

    6. Competitive Pressure

      Finally, competitive pressure has a different impact depending on the group analysed.

      countries with a high level of e-commerce, it is positive but not significant

      Countries with low level of e-commerce, it has a negative and significant impact. -> competitive pressure has a negative impact on the decision to use e-business.

      So, H8 is rejected in both groups.

    7. Firm Size (H5)

      reject

      “Firm size is a key factor that influences the level of e-business use only in countries with a low level of e-commerce adoption.”

      In low e-commerce countries: Firm size does matter BUT the direction is opposite of the hypothesis

    8. Independent Variables:

      Perceived benefits: Scale 1–4 (impact of ICT)

      Firm size: Categories based on employees

      IT expertise/ Customer pressure/ Supplier pressure/Competitive pressure: Dummy

    9. long tail of preference distribution

      many niche (less popular) products that individually sell little, but together make up a large share of total demand

    10. Hard infrastructure characteristics

      Think of hard infrastructure as “what the platform technically allows or restricts.”

      It includes things like:

      The platform’s code and architecture

      What users can or cannot do

      How content is structured, accessed, and shared

    1. ose and pay auditors rather than have the supplier do s

      many companies reduce costs by requiring their suppliers to pay for audits—and some even allow suppliers to choose the auditor -> “penny wise and pound foolish.”

    2. Align the activities of the purchasing department and the social responsibility team.

      Suppliers that failed an audit improved only after linking the future of the business relationship to the supplier’s labor standards by coordinating the activities of its own purchasing and social responsibility departments.

      When those departments were siloed, as they are in many companies, failing suppliers made no improvement.

    3. Announce audits in advance

      Although companies want a full picture of what’s going on at their suppliers, they also want their suppliers to improve.

    4. Serving once-tarnished buyers

      Because such buyers are particularly worried about facing similar criticism in the future

      More likely to be cautious when selecting new suppliers and to step up efforts to scrutinize them

      Such suppliers should be attractive to companies with unblem- ished records, which can piggyback on the due diligence of their once-compromised counterparts.

    5. Unions.

      Union

      enable workers to make management aware of hazards + share proposals for mitigating

      Help manager communicate with workers about health and safety standards and reinforce adherence to desired procedures.

    6. doption of lean management.

      After a factory adopted the lean system

      → Managers less likely to mistreat workers, more focus on retention

      -> increase workers’ skills -> better employment terms to retain workers

    7. ertified compliance with management system standards

      Require internal audits + continuous improvement systems

      Promote cross-functional problem-solving + action plans

    8. an reinforce or undermine

      Countries with high NGO density + strong media freedom (greater exposure of abuses) -> more improvement

      Less oversight environments (e.g., Bangladesh, China) → require closer monitoring

      Higher transparency environments (e.g., Honduras, Jordan) → relatively better improvement outcomes

      Factories differ in working conditions + willingness/ability to improve → Need firm-level predictors (factors inside an individual company)

    9. Interorganizational Relationships

      a global company should allocate 20 percent of its efforts to the buyer category, 30 percent to the customer category, and 50 percent to the client category in the downstream/outbound portion of the chain.

    10. Role of Just-In-Time Inventory

      Pros:

      The major cost savings comes from speeding up inventory turnover (how quickly a company sells and replaces its inventory) -> reduces inventory holding costs, such as warehousing and storage costs.

      The company can reduce the amount of working capital it needs to finance inventory, freeing capital for other uses and/or lowering the total capital requirements of the enterprise.

      Other things being equal, this will boost the company’s profitability as measured by return on capital invested.

      Improve product quality: parts enter the manufacturing process immediately -> defective inputs to be spotted right away. -> then be traced to the supply source and fixed before more defective parts are produced.

    11. global internal purchasing

      Ex: Germany plant buys parts from its own Vietnam subsidiary

      ➡ Internal (same company)

      ➡ Global (different countries)

    12. integrated across worldwide locations and functional groups

      Full integration across:

      locations

      functional groups (e.g., R&D, production, logistics)

    13. opportunity cost

      Does the firm have the capacity to produce the product at a cost that is at least no higher than the cost of buying it from an external supplier?

      And if the product is made in-house, what opportunity cost would be incurred as a result (e.g., what product or item was the firm unable to produce because of limited production capacity)?

    14. ead factory

      This is where cutting-edge production should take place or at least be test for implementation in other parts of the firm’s production network

      Implies that managers and employees at the site have a direct connection to and say in which suppliers to use, what designs to implement, and other issues that are of critical importance to the core competencies of the global firm

    15. outpost factory

      Selecting countries for operations based on the countries’ strategic importance (knowledge, competition, networks) rather than on the production logic (cost efficiency) of a location.

      Potentially enhancing the position of the global firm in strategic countries is sometimes viewed as a practical factor.

    16. contributor factory

      Has much more of a choice in terms of which suppliers to use for raw materials and component parts

      Often competes with the global firm’s home factories for testing new ideas and products

      Stand-alone in terms of what it can do and how it contributes to the global firm’s supply chain efforts.

    17. A source factory

      a source factory is at the top of the standards in the global supply chain

      these factories are used and treated just like any factory in the global firm’s home country

    18. Global learning

      Foreign factories that upgrade their capabilities over time are creating valuable knowledge that might benefit the whole corporation

    19. Flexible machine cells

      Machine cell:

      • A grouping of various types of machinery, a common materials handler, and a centralized cell controller.

      • Each cell normally contains four to six machines capable of performing a variety of operations.

      • The typical cell is dedicated to the production of a family of parts or products.

      • The settings on machines are computer controlled, which allows each cell to switch quickly between the production of different parts or products.

      • Improved capacity utilization arises from the reduction in setup times and from the computer-controlled coordination of production flow between machines, which eliminates bottlenecks.

      • The tight coordination between machines also reduces work-in-progress inventory.

      • The ability of computer-controlled machinery to identify ways to transform inputs into outputs while producing a minimum of unusable waste material.

    20. minimum efficient scale of outpu

      Example 1: Aircraft manufacturing Fixed costs: extremely high (factories, R&D, engineering) -> MES: very large

      You must produce a lot to be efficient But global demand is relatively limited

      => Build only a few factories globally, centralize production

      Example 2: Soft drinks (SMALLER MES) MES: relatively small

      => You don’t need huge output to be efficient Demand exists in many countries

      => Build many local factories worldwide, Produce close to customers

    1. 16.5.5 Buyback

      Occidental Petroleum builds ammonia plants in Russia

      Russia doesn’t fully pay in cash. Instead, Occidental receives ammonia (the product) for 20 years

      👉 So the payment = real products, not just money

    2. 6.5.4 Switch trading

      counterpurchase credits: used to purchase goods from that country

      For example:

      a U.S. firm concludes a counterpurchase agreement with Poland for which it receives some number of counterpurchase credits for purchasing Polish goods.

      The U.S. firm cannot use and does not want any Polish goods, however, so it sells the credits to a third-party trading house at a discount. The trading house finds a firm that can use the credits and sells them at a profit.

    3. Offset

      gives the exporter greater flexibility to choose the goods that it wishes to purchase

      Counterpurchase - Same buyer / specific firm

      Offset- Any firm in that country

    4. 16.5.2 Counter purchase

      China pays the U.S. firm in dollars, but in exchange, the U.S. firm agrees to spend some of its proceeds from the sale on textiles pro- duced by China. Thus, although China must draw on its foreign exchange reserves to pay the U.S. firm, it knows it will receive some of those dollars back because of the counterpur- chase agreement.

    5. 16.5.1 Barter

      Barter is mainly used in special situations, such as one-time deals for trading partners are:

      Not trustworthy

      Not creditworthy (can’t be relied on to pay money)

      👉 In these cases, companies prefer goods over risky cash promises.

    6. 6.3.3 Bill of Lading

      The bill of lading can also function as collateral against which funds may be advanced to the exporter by its local bank before or during shipment and before final payment by the importer.

      (The exporter can use the bill of lading (B/L) to borrow money from their bank before getting paid)

      The exporter give B/L to the bank, bank will NOT release the B/L to the importer unless:

      Payment is made, OR

      A promise to pay (draft acceptance) is given

    7. The first one can also be traded between banks so that the buying bank can make a profit

      Exporter gets a banker’s acceptance worth $10,000 (due in 60 days)

      Instead of waiting 60 days, they sell it to a bank for: $9,800 today

      The bank waits 60 days and receives: $10,000 👉 Bank profit = $200

      🧠 Why does this happen? Exporter wants cash now Bank is willing to wait and earn interest

      banker’s acceptance can be bought and sold between banks, and the buying bank earns profit by purchasing it at a discount and receiving full payment later.

    8. Export agents, merchants, and remarketers

      Compare to Export trading company Export agents, merchants, and remarketers act as independent resellers, they own the product and control everything after purchase

    9. Export trading companies export products for companies that contract with them.

      They identify and work with companies in foreign countries that will market and sell the prod- ucts. They provide comprehensive exporting services, including export documentation, logistics, and transportation.

      Compare with EMC represent your company to sell your product, export trading company act as an intermediary and buys/sells for profit on their own (You usually have less control over how products are marketed)