Here it explains how AI can analyze and read medical records to help see any errors or risks which will help all medical professionals. I think this is very helpful and beneficial. Technology continues to grow and it is exciting to see how this will continue to help the medical field.

Using the beginning sentence the author explains how AI can be used to respond to patients complaints and also analyze that feedback to identify any patterns and trends in the complaints. The author says that AI has a predictive function which lets healthcare providers see which patients are dissatisfied and helps on how to intervene to resolve any issues.