Has the user used e-books or not? If user has used e-books, what did he/she like or not like about the platform or content? How easy was it to find and access e-books in the library’s collection? Was the e-book vendor’s interface easy to use? How did the user use the e-book (to browse, for coursework, for example)? What is the likelihood that the user will use an e-book in the future?
Also, given Primo, do they recognize that they are looking at a book and not a website?