the concept of buy-in with a DLS seems extremely important and requires a long game with the strategy. For example the strategy can't solely focus on implementation of new systems, but also include transparency around the purpose and timeline of the said implementation.

I find it interesting that personalization is a key insight from the poll, especially in conjunction with the streamlining of data technologies. It is clear that there is no one way to organize data tech that will work for everyone (and those not in the majority can really struggle to get on board).