How does your message impact your receiver? Or, in other words, what’s in it for them?
They are able to fix the situation ahead of time so when the time comes they are not surprised.
5 Matching Annotations
- Jan 2026
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saalck.pressbooks.pub saalck.pressbooks.pub
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What does your receiver need to know?
The receiver needs to know exactly what the situation is so they can respond appropriately.
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saalck.pressbooks.pub saalck.pressbooks.pub
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What are 3–5 adjectives that you would want your receiver to use to describe you?
Trustworthy, responsible, hardworking.
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What kind of relationship do you have or want to have with your receiver?
Close and open relationship.
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What outcome do you want to achieve?
I want to let my boss know immediately I wont be able to make it so he can work around the situation.
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