For one thing. the interviewer was morehighly sensitized to what he saw than what he heard. The importof what had been said to him, and duly recorded in his reports,had somehow escaped his attention.
when considering the various forms of media/spreading information, it seems like individuals are more desensitized to real life traumatic situations when they hear about it rather than when they actually see it. It's almost as if people question the crisis in discussion, unless they are shown proof.
It kinda reminds me of police brutality disturbances and how it's not until someone posts a video of a cop being racist, that people actually become sensitized to the situation at hand.