I really enjoyed reading this section. It shows how AI not only helped when it comes to patient safety but improves communication between patients and healthcare. In healthcare a common issue is patients and their families not always being heard. And with new AI technology it allows feedback so hospitals can then address any concerns patients feel and improve the healthcare experience. It allows patients’ voices to be heard and hopefully acted on. This section reminded me an app called Leap Frog which is healthcare which tells individuals how the hospital is (like a yelp in healthcare). It collected all the data about the current hospital and then gives a grade on the current hospital and how well it is prepared in areas.

This quote is showing how AI is moving forward with patient safety by improving healthcare workers’ more accurate technology that can be able to detect any illness early. I find this important because by detecting any illness early, may be the cause a patient can be treated early and can potentially save their life. I also wanted to add how AI does reduce the chances of errors which is vital in healthcare. Dave, M., Patel, N. Artificial intelligence in healthcare and education. Br Dent J 234, 761–764 (2023). https://doi.org/10.1038/s41415-023-5845-2