EID 100: The website also provides direct links to customer service and licensed vets on the home page, making it easy for users to find help with either the website or their pet's needs.

EID 100: The "popular categories" menu provides shortcuts to the most frequently accessed pages on the site, which eliminates the need for users to type in the search bar. Moreover, the icons used to represent the shortcuts in this section are simple, high contrast drawings that are easy to distinguish.

EID100: Chewy uses a simple, high-contrast font, which improves readability.

EID 100: The menu used to navigate through different animal categories provides both text and images, allowing users to distinguish between options in multiple ways. This improves readability, provides an option for non-readers, and even accommodates those who may be using a text-to-speech feature.