For the purposes of this Code, “technology-assisted social work services” include any social work services that involve the use of computers, mobile or landline telephones, tablets, video technology, or other electronic or digital technologies; this includes the use of various electronic or digital platforms, such as the Internet, online social media, chat rooms, text messaging, e-mail and emerging digital applications. Technology-assisted social work services encompass all aspects of social work practice, including psychotherapy; individual, family, or group counseling; community organization; administration; advocacy; mediation; education; supervision; research; evaluation; and other social work services.
Adopting this practice for the use of technology assisted social work can help aid in multiple ways of helping people. Some people who may need help are not always in driving distance or during the day could be a bad time but having the option of using video technology could be a helpful resource for people. I would adopt very select technology assisted practices due to confidentiality issues that could barrier this. I would only use zoom or give a work phone number for clients to call if need be. Anything more like social media platforms can be tricky to navigate without conflict of interests. Now that I am practicing as a social worker, I would use social media to promote the facility in which I am working at and show people that there is help out there. No personal information would be exposed in this process.