2 Matching Annotations
  1. Feb 2021
  2. May 2020
    1. what is typically a one-time, zero-sum, single-player transaction with short time-horizons into an iterative, positive-sum, multi-player game with long time-horizons.

      Love this - the consistent frequency of making new decisions also provides more data points for supplier. Interesting that it took so long to reach the subscription model to incrementally enhance the customer experience rather than taking a single shot in the dark.