Norms are behaviors that reflect compliance with what cultures and societies have defined as good, right, and important.
A norm in my family that was taught to us and something thats expected in our culture is that if you're visiting someone as a guest to clean up after yourself- wash your dish, clean any mess etc. One things I learned as I got older was people of different backgrounds didn't always do the same things. In my culture, not doing this as a guest was seen as 'uneducated' or 'rude'. While in other cultures it may be considered rude to have a guest to clean up after themselves.