6 Matching Annotations
  1. Last 7 days
    1. Activity Log: A "Started Contract" entry is recorded.

      "Started Contract" (WRD-BO-ORD-LBL-063) when the destination status is "In Use" (WRD-BO-ORD-STS-007) Update timestamp Performer: "System"

      Customer email: the system sends a notification email to the customer using template MSG-SF-EMAIL-029 (Subscription In Use Notification)

    2. Same order-level blocking rules as cancel: subscription orders blocked if (≥1 contract advanced AND coupon/non-universal shipping applied).

      Blocking condition: Modification is blocked if BOTH of the following are met: 1. At least one contract in the order has a status outside the set {Under Review (審査中), Order Confirmation in Progress (注文確認中), Cancelled (注文取消)} — i.e., at least one contract has reached "Product Arrangement in Progress" (商品手配中) or any later status 2. AND the order has either: A coupon applied, OR A non-universal free shipping campaign applied — excluding: (a) universal free shipping (applies to all orders), and (b) remote region orders where shipping is always paid on-site at delivery regardless of any campaign discount applied

    3. For Credit Card flow, any existing authorization is voided (released back to the customer).

      For subscription with Credit Card method, the contract status transition to "Product Arrangement in Progress", system perform authorize

      reference: US-CO-004 Update Contract to Product Arrangement in Progress

    4. 📋 Activity Log: A "Rejected Contract" entry is recorded.

      Records the event in the contract activity log with "Rejected Contract" entry with performer set to the vendor name ("SubsCield" or "Smart Plus Credit"), and includes the rejection reason returned by the vendor