Sarah Jeong. How to Make a Bot That Isn't Racist. Vice, March 2016. URL: https://www.vice.com/en/article/mg7g3y/how-to-make-a-not-racist-bot (visited on 2023-12-02).
A detail from Sarah Jeong's work that grabbed my attention was how creators who had experience in creating bots said that Microsoft should have known the risks before releasing the Tay Bot. The article explains how some botmakers use word filters and testing it multiple times to make sure it does not use any offensive wording. This brings the idea of how developers should always try to predict and prevent future problems that may come up during the design process and not when they actually happen.