This is another great example of things I use in my day to day at my job. At work we have a specific 'script' we have to follow to make calls easy for our customers. Simple yet clear questions and easy to follow directions help a lot, especially with older or hard of hearing customers. Listenable messages can also help with upset customers, because they are usually stressed or frustrated about their vehicles, and tailoring the way I speak to make it easier for them can help immensely.

Listening goals are something that I can relate to in my life due to my job. My job is to answer the phone and listen to what customers need, then direct them to the correct person or department. If I didn't have good listening skills, then it would be very difficult to do my job. For example, if a customer called and asked for service, but I sent them to the sales department, I wouldn't be doing a good job and would force the customer to call back into reception.,

I feel like this is something that is quite relevant to today's media, especially in things like debates. If two people are having an argument about something political, one person may try and bait someone into saying something particular so they can attack them with it. I can connect this to my life especially by watching political debates regarding international conflicts, as well as discussions about our upcoming presidential election.

I relate to this because I can absorb information on a surface level, but never really understand what it's for. For example, I know that the mitochondria is the powerhouse of the cell, because it has been so ingrained in me through school and memes, but I honestly have no idea what a mitochondria is. On the other hand, despite having been out of school for a while, I can still recall this piece of information, even if it has no relevance to my daily life.

I find this interesting, because people will say things like "turn your listening ears on" or "you stopped listening to me". This is an example of how people use listening as a process rather than a sense. In a literal sense, unless you are deaf, you can't stop listening because it's an automated process. But someone can metaphorically stop listening to someone by making a conscious effort to ignore them.

Smiling while talking is a huge point in speaking, even when the audience can't see you. At my call center job, we're instructed to answer the phone with a smile on our faces, because even though the customer can't see us, they can hear the expression in our voice when we answer the phone. I think it would be even more important in a speech where the audience can see you, because not only can they see your enthusism in your topic, they can hear it as well.

I feel like this is important in any speaking situation, because if you speak in a monotone voice or don't adjust your vocals at all, you can sound like a droning recording or a robot, which is not what you want when speaking to a group of people. Another thing is sounding like you are just reading a script, rather than speaking naturally.

I remember a time I had to give a presentation/speech to our a group of adults after a trp in 8th grade. We were told to give a speech about something we learned on our trip. I'd typed up my speech on my iPad and practiced a few times with my dad, trying to memorize what I could in the short amount of time I had. When I gave my presentation, I'd look down to remember my points and relay my speech to the audience. Using a manuscript delivery method was benefcial for my situation, and my speech went really well.

reflecting on a point I made earlier, practicing your speech can be very beneficial for several reasons. One, you can get a feel for what your speech will be like when you give it, helping to reduce speaking anxiety. Another reason is solidifying your talking points and making sure your word flow is consistent. Another benefit would be finding weak points or flaws in your speech.

I've always understood fear as a lack of control. Peopple don't like things that they can't control, and the fear with public speaking is that you can't control the opinions of other people. The best way I overcome my fear of public speaking is mentally reminding myself that other people's opinions are their own and don't directly effect me. While in the case of a persuasive speech, its important to get a feel for your audience's opinions, you shouldn't let them get the best of your emotions.

I feel like this is a specificially American problem. Other countries have racial issues, but Native Americans have become such a minority in America that most people who live here are not Native. To that extent, literally everyone is European-American, African-American, Asian-American, etc. But the only people who don't usually correlate themselves to their ethnicity or home country is white people, because it's not expected of them. They just say 'im white'. Where as if you see someone who isn't white, you sometimes ask "where's your family from?" It's kinda messed up in my opinion and should be an all or nothing scenario. If I ask a hispanic person where they are from, they should be able to ask the same thing of me, and I'd reply "I'm Swiss"

I do this, ha! I grew up in the south and a lot of words or certain sounds i say have a southern drawl attached to them, subconsiously. When I'm nervous or extremely comfortable with someone, I will slip into a drawl, but when I want to sound more proffesional at work or at my job, I will try to dampen it as much as possible, so I speak clearly and understandibly. I had no idea that it was called code-switching and that other people did it as well.

This is funny but true. Whenver I hurt myself on accident or get mad at someone while driving, I'll curse at myself or another person, even if they can't hear me. The act of yelling an extremity is stress releaving, maybe because it's 'innapropriate' language and you aren't supposed to say it, and saying something you're not supposed to can feel good and stress releaving.

As a young person this is very true, slang words come and go so quickly, sometimes it's hard to keep track of everything new. I remember when 'thats cap' 'all fax no printer' and 'Sus' were all standard vocabulary for people my age, and it's evolved into new words like 'it's giving' or 'on god'. Who knows what the next trend or slang word is going to be, since language is always evolving.

I think this is a great example of how language evolves over time. Yeah, pebbles have nothing to do with math nowadays, but before math was a thing, people used them as representation of other things so they could keep track of what they needed to. Communication over time has evolved to create math, language, and everything else we need today.

I feel like this is a huge thing in speaking that most people don't think about. When you are giving a speech, whether it be for an assignment in class or for a professional work presentation, you are usually only alloted a specific amount of time to get your point accross. It's crucial to make sure you are using your time well, so your speech isn't too long or too short. A speech that is too short won't relay information to your audience well, and a speech that is too long will bore your audience.

This reflects on last weeks textbook reading discussing the Horn effect and other phsychological phenomenon where first impressions can taint future interactions. If someone begins a speech in a poor manner, it can effectively ruin the rest of the talking time between the speaker and the audience. If you cracked a bad joke or came off as rude, nervous, unconfident, etc, it can make the audience not trust the speaker, and by extension the speech itself. It's important to get your introduction to anything spot on, because first impressions are so crucial in relationships.

I just mentioned this in my last annotation, ha! Although Wikipedia may not be a reliable source of information, I do like to use it as a cesspool of related information on a topic. While anyone can edit it or whatnot, skimming through an article can give me a good idea of what type of information to look for in relation to a particular subject. So while I don't use Wikipedia as a direct source, I do use it as a directory of information.

I actually didn't know that this was a thing. In middle and high school, teachers always told us things like "Wikipedia is not a reliable source," but never really provided other widespread sources of information for reasearch. Knowing that their are librarians whos literal job is to find credible research on a topic is game-changing and pretty amazing if you ask me. I will definitely be using the library as a resource during this class as well.

I feel like this can be reflecting in anything in life. One thing you hear a lof is "Practice makes percfect" and public speaking can be included in this. If you go into something unprepared, you can easily become overwhelmed and stressed, causing mistakes. I feel that this causes a lot of anxiety around public speaking; not being prepared to deliver a speach in front of other people.

I feel like self-perception for young people has changed so drastically since social media has become such a huge part of our lives. The constant flow of influencers, trends, and ever changing standards has made trying to fit in to the collective increasingly difficult, due to the amount of extra work that social media has created in showing what is 'normal'. It feels like a constant uphill battle, because every time I start to fall into the pattern of everyone else, it changes completely and I have to scramble to change my personal vibe.

Most of us are extrinsically motivated in the form of working and having a job, because we want a reward, which would be having money and paying our bills, and avoiding a punishment, which would be going into debt or being homeless. Another example would be taking this class. Although I don't like school or going to class (Sorry Mr. Jim) I do these things because I want to get my degree and go into the field I desire to be in, which is the automotive industry.

I've experienced this multiple times, and sometimes experience it on the daily. Being on the phone all day with people who become frustrated and upset can change my view from 'nice person checking on their vehicle' to 'rude customer who is irrational', because I can't do the things they are asking. Although, there have been a few rare situations where the opposite occurred, when an upset person is who I first speak to, then the situation gets resolved and they 'redeem' themselves.

I feel like this is how plot twists happen. When an author has set up a story in a specific way to where the narrative flows together, smaller details start to stand in. But if the author changes the narrative or the vibe immensely in a way that is unexpected, it becomes salient in the form of a plot twist. The same principle can be applied to any form of media, as well as speeches, if the speaker takes their presentation in a different way than expected based on the set up.

I feel like I relate to this immensely, because there is a very specific instance when I see something very particular, I stop everything I'm doing to observe it. I'm often spending time in my driveway washing or working on my car, or sometimes helping my friend with his car. When I do, especially in the later afternoon, my eyes always seem to find themselves gazing on any car that is blue, because of my fascination with a Boost Blue Honda FL5 Type R that is owned by someone in my neighborhood. I have such an interest in this car that I can pick it up so quickly from my peripheral vision, to a point where I literally stop what I'm doing to stare at it as it drives by. If I see another blue car, my head will turn to see if it's the FL5, because I have such high interest for it. (I moved this annotation because this sentence matched better with what I was saying)

The best way to learn is by asking questions. This is a philosophy I've lived with for most of my life, and it has helped me progress far further than I ever would if I'd been too afraid to ask certain questions in my life. One of the biggest things you can learn in life is that communication can be used for your benefit. My biggest hobby is cars, and there is so much I wouldn't know if I didn't ask more seasoned enthusiasts, or owners of specific cars I didn't know much about, even if it makes me look unknowledgeable and novice. As my friend Cody says, "Sometimes you gotta be cringe to be happy."

I find this paragraph interesting in the way that our entire government and way of life in America as a democratic country is dependent on communication, in this case mass communication through a voting system. With a presidential election coming up next year, forms of communication from politicians to voters such as advertisements and debates are going to become more front and center, as politicians play on your civic duty to vote. Voting is not the only form of civic communication, as things like serving jury duty are, too. When you are tried by your peers in a court of law, they are communicating to you their response to your actions and character, in determining whether or not you are guilty or not guilty.

As someone who grew up in a time where every household had a computer, and computers were widely used in schools, I think this whole paragraph is fascinating in reviewing the way that the internet and social media has affected our way of communication. It seems that everyone nowadays has some form of social media, and when I meet new people in real life, one of the first things that they ask me is "do you have Snap or Insta?" The thought have having to call on the phone or go to someone's house to talk to them or make plans is so foreign to me in my life, since I can send a text to my best friend asking what we want to do after work. I think looking at the way social media has changed the way that we communicate and connect will be interesting as we progress through this class.

I'd like to reflect on this statement using situations that I experience on the daily as a central receptionist. My entire job is speaking to people on the phone that I will never interact with again. When the conversation drifts from connecting people to sales and service, it can range anywhere from people asking about my day, or commenting on the weather, to complete strangers explaining their situations with their vehicles and other tidbits of their life. Along with customers, I also interact on the daily with advisors and salespeople, from the Ford dealership down the street, to other receptionists up in Alaska. Although I never see these people in real life (save for a few advisors at one of our local locations) I can call them my friends, rather than coworkers, based on our interactions with each other. The dichotomy of interpersonal relations I experience on the daily is an interesting example of the variety of communication we experience in our lives.

I find it very interesting that there are quite literally over a hundred definitions of the word 'communication.' If you step back and look at a popular definition, "the imparting or exchanging of information or news" (Oxford Definitions), it paints a picture of the irony of such a statement. Human communication has such a span on our history as a species, that the literal definition of the word we use to describe understanding each other has gone through a telephone-game- style treatment. As word of mouth has translated to written word, even now we can't decide on the definition of key phrases in human nature, such as 'communication'.