David Gilbert. Facebook Is Ignoring Moderators’ Trauma: ‘They Suggest Karaoke and Painting’. Vice, May 2021. URL: https://www.vice.com/en/article/m7eva4/traumatized-facebook-moderators-told-to-suck-it-up-and-try-karaoke (visited on 2023-12-08).
I've noticed a common trend that these large tech companies do. When they feel they need to hire cheap work for controversial tasks, they outsource that work to separate their name from the controversy. We saw this with how big tech treats social media content moderators, and now we see this with how AI companies treat data workers and AI trainers. I see it as a way these companies are trying to manage their liability by hiring through a separate company.