... i would take this out. there are some times when we override notices that there are multiple parts to the piece of equipment being checked out

take out this section

A student comes to the RMC desk on a whim, and checks out a Tascam Portacapture audio recorder from the circulation materials. How long can they borrow the item? A) As long as they need it B) 3 hours C) 10 hours D) 24 hours (correct) E) 7 days

At the RMC, circulation equipment can be checked out for either 3 or 24 hours, based on the type of equipment. Most cables have a 3 hour checkout period. Other pieces of equipment have a 24 hour checkout period. You can see when the item is due under the date due column in Workflows after the item has been checked out (include picture).

Some patrons may need the equipment longer than the set due date. They MUST receive prior permission from a supervisor to get an extended checkout. Patrons can get an extended checkout by emailing Robert Holden and explaining why they require a longer checkout period.

You can only extend a users checkout if they have written permission from Robert Holden.

To extend a users checkout, 1) Ask to see Robert Holden's written permission for the extended checkout 2) input the user's ID number into the User ID field 3) click the calendar icon in the top left corner 4) select the special due date 5) make sure "for this checkout only" is marked, and click ok 6) scan the piece of equipment that will have the extended checkout. 7) Tell the patron what day and time they need to return the equipment by

*You will have to go though this process for each piece of equipment that is being borrowed with an extended checkout

True/False Patrons can only extend their equipment checkout over 24 hours if they have written permission from Robert Holden (true)

make this BOLD

Checking out an item means 'charging it' to a library user's account and occurs when patrons come to the front desk an request a piece of circulation equipment.

circulation

Circulation Equipment

LibCal software for processing reserve equipment

reserve equipment

LibCal

a piece of circulation equipment

a piece of reserve equipment

RMC circulation equipment

get rid of this question

Digital Media Consultants

Take out these questions

Reserve equipment is processed using LibCal, an online software used for booking and checking out high-end equipment.

LibCal is accessible from a browser on the computer at the RMC front desk.

To circulate reserve equipment, go to the Check Out tab. Find the patron's name who booked the equipment prior to coming to the RMC. Then, click the checkbox, marking the item for checkout. Finally, click the large blue button titled 'Check Out / Pick Up Selected Items'

(Might be worth turning these steps into the numbered picture activity)

This is the same programs that the UVA library uses to process and circulate book, DVDs, and more!

Circulation equipment

How is circulation equipment processed differently than reserve equipment?

Circulation v. Reserve

1. A Tascam Recorder with a green tag (circulation)
2. A hig-end lighting kit with a blue tag (reserve)
3. 3D printing pass that requires prior training (reserve)
4. A PA system that you can book in advance (reserve)
5. A USB to USB-C adapter that a student checked out at the desk without booking in advance (circulation)
6. A SM58 microphone, circulated though Workflows (LibCal)
7. A Canon RP camera, circulated through LibCal (reserve)
8. A Canon Vixia camera, with a UVA barcode and green tag (circulation)

Reserve Equipment

Reserve equipment are all the pieces in the vault with a BLUE tag. These items rarely have a UVA barcode, and tend to be higher-end.

The library information system we use to circulate reserve equipment is LibCal

Change picture below

Circulation Equipment Circulation equipment are all the pieces in the vault with a GREEN tag. All of these items have a UVA barcode that is found in the equipment's case or on the largest piece of the equipment. That's it! That's the neat trick for identifying Circulation equipment.

Circulation equipment is labeled in GREEN and has a UVA BARCODE.

The library information system we use for circulation equipment is Workflows

circulation equipment from reserve equipment?

Reserve Equipment is the pieces of equipment that require prior trainings or permission in order to check out. Students, faculty, and staff with the proper permission book reserve equipment in advance of picking it up from the RMC desk. This equipment tends to be higher-end. Digital Media Consultants use LibCal to circulate reserve equipment.

Reserve Equipment

Circulation is the equipment that ANY students, faculty, and staff can checkout during hours when the RMC desk is open. This equipment is first come, first serve, and requires no prior trainings or permissions. Digital Media Consultants will use Workflows to circulate circulation materials.

Circulation Equipment

RMC equipment

RMC equipment

Workflows and LibCal

circulation vs. reserve equipment

Circulation vs. Reserve equipment

equipment

equipment

Circulation vs. Reserve Equipment

get rid out routing

the equipment

media center's

As a Digital Media Consultant, you staff the RMC and DML desks and circulate RMC equipment.

Digital Media Consultant

routing is not part of the job

1. Identify and process RMC equipment in Workflows
2. Identify and process RMC equipment in LibCal
3. Understand Workflows and LibCal, the two programs used for circulating equipment at the Robertson Media Center
4. Check out and discharge RMC circulation equipment in Workflows
5. Search for patron accounts in Workflows
6. Check out and discharge RMC reserve equipment in LibCal
7. Identify the special case equipment where a combination of Workflows, LibCal, and/or paper forms are needed

equipment

LibCal

equipment

Identify and process high-end UVA Library equipment in LibCal

equipment

the vault

1. Understand the organization system that we use for the RMC vault.
2. Learn the difference between circulation and reserve equipment.
3. Learn how to return piece of equipment to the correct location

Maybe put on the flip cards?

The RMC has 2 groups of equipment available for checkout. 1. Circulation Equipment: Circulation equipment are the pieces of equipment that student, faculty, and staff do NOT need training or prior permission on in order to check out. They simply need to come to the RMC desk with their ID in hand. This equipment tends to be smaller and cheaper than reserve equipment. You can find what items are categorized as circulation equipment on the RMC website. 2. Reserve Equipment: Reserve equipment are the pieces of equipment that require trainings or prior permission to check out. This includes high-end cameras, light kits, 3D printers, large PA set ups and more. You can find bookings for these equipment and trainings on the RMC website.

Swap for the Vault organization system - which should've been covered earlier in this lesson

Take out this section

The RMC is more than just a study space - it hosts many media production studios. There are four studios housed at the Robertson Media Center. They are the Audio Studio, Video Studio, Photography/Animation Studio, and 3D printing Studio.

RMC

RMC

Educational Technology Librarians help you with your media projects?

Write up about Rachel and Josh - their specialities, what projects they help with, when to reach out to them vs when RMC staff should be the helpers

get rid of this section

get rid of these questions

Where should they go for help? 1. A student needs to be trained on a high-end camera to take graduation pictures. - RMC Website 2. A professor wants to digitize his old projector slide deck. - Digital Media Lab 3. A professor's USB-C charger broke, and he needs to borrow one for the next few hours. - RMC Desk 4. A student band wants to record a single and needs to book a time in the audio studio. - RMC Website 5. A student needs to use photoshop to edit her final project for her photography class. - Digital Media Lab 6. A student wants to check out a small lav mic to record a TikTok for their CIO. - RMC Desk

get rid of this section

Get rid of this section

get rid of this section

True / False

1. The video and audio studios require prior training to book (False)
2. You can book trainings on the RMC Website (true)
3. The high-end reserve equipment and the 3D printers require prior trianing to book (true)
4. To check anything out at the RMC desk, you must complete prior trainings (false)
5. The RMC website has a publicly available list of the equipment available for checkout (true)
6. You can book times the audio and video studios on the RMC website (true)

If a patron asks for help digitizing their VHS, where would you direct them?

A) The Digital Media Lab. We have many various of digitizing machines in the DML. (correct) B) The Video studio. The video studio is equipped to support digitization of all video materials. C) N/A. We do not have VHS digitizing machines.

Scenario: A professor comes into the RMC and tells you about a video project she wants to create. She wants the video to be high quality, but doesn't know exactly where to start.

Where should the professor go to get information on high tech reserve equipment? A) Search for cameras on the Virgo website B) At the RMC desk, because she is a professor, she does NOT need training on equipment C) The RMC Website. The professor can find bookings for high-end camera training (Correct)

get rid of this question

get rid of this question

get rid of this section

Where can patrons find all of the studios and equipment hosted by the RMC? A) Virgo B) RMC Website (correct)

get rid of this section

add a section about RMC resources:

At the Robertson Media Center we have high-end cameras, high-end lighting kits, 3D printing, microphones for podcasting and music recording, multiple studios, and so much more!

Robertson Media Center

The Robertson Media Center

creative projects at UVA?

1) Your curiosity and research skills help you understand the RMC's systems, allowing you to successfully address patron's questions, as well as property manage digital media equipment 2) Showing up is the only important part. As long as I can check in and out equipment and answer a few basic things, it's okay to rely on my coworkers to figure out the rest

Your work supports creative media projects at UVA As a Digital Media Consultant, you practice valuable research, problem solving, and communication skills to support the digital media projects being created at UVA and enhance your professional skills.

take out the word academic

spaces and equipment that make up the Robertson Media Center

Robertson Media Center website to see equipment and book trainings and studios

take this one out

equipment in the Vault

Equipment, studios, and experts.

the Robertson Media Center?

How to Find Equipment in the Vault

Navigating the RMC Website

the Robertson Media Center (Must make new video)

correct placement in the vault

Robertson Media Center's

This section is probably not needed

"the Robertson Media Center unique."

Digital Media Consultants

Take out this question

take out the 'file a help ticket' part

Make multiple choice or true/false

Robertson Media Consultant's

I don't think we still do these? Or at least I haven't gotten one in the past 2 years

Change to multiple choice / true false question - the answer is too long and open to type in the exact answer they're looking for

Take this off - we don't have Robert's phone number. Email is preferred

"coworkers and supervisors"

at the RMC, we have a groupme group chat with all of the staff members, where we communicate with each other and help cover shift when anyone needs to step out or miss a shift

Take this out - we don't have worker tags on the 3rd floor anymore

Take this point out - RMC workers are never asked to sign for packages

I think it is okay to keep this non-specific to the RMC, beacuse it is true for all student library workers (including the RMC consultants)

for the RMC specifically, I would add Robert Holden Josh Thorud Rachel Lane Meridith Wolnick

change wrong answer to something else - we don't use help tickets on the 3rd floor at all, so this could get confusing

Use bullet points from 5 tasks above for "true" statements

Assist with Spaces and Equipment Needs

• You will help visitors use Library equipment and spaces, including the G-Lab and DML computers, VR equipment, and circulating equipment.

• You may open and close the RMC and the DML, complete opening and closing checklists, and ensure the Vault is secure.

• You will contact full-time staff when Library infrastructure or equipment is malfunctioning.

• You will know where to locate the emergency contacts list and who to call for help.

Manage Studio Spaces

• Using Workflows and LibCAl, you will check out studio binders, 3D Printing passes, and open the studio doors.

• You will provide assistance and expertise for the patrons working in the studios.

• You will serve as a steward of library spaces and ensure that they are neat and tidy.

Circulate Digital Media Materials

• Using Workflows and LibCal, you will accurately check in and out equipment including video cameras, audio recorders, and other creative materials.

• You will accurately assist patrons to check in and out specialized cameras and lights and correctly account for all included accessories.

• You will accurately scan materials, account for all accessories, and return them to the appropriate place on the shelf.

Answer Questions and Provide Referrals

• As a Consultant, you will answer general questions about Library resources, services, and spaces.

• You will find accurate answers using reliable sources like full-time library staff, the UVA Library website, and the Library catalog Virgo.

• Assistants refer complex questions to full-time staff.

Work at the RMC and DML Desks

• As a Consultant, you will welcome, orient, and help patrons access Library resources, services, and studios.

Robertson Media Center (RMC) and Digital Media Lab (DML) desks

Maybe take this one out? Or perhaps just move it further down the list. We do some research, but it wouldn't be one of the top benefits of being an rmc worker

Digital Media Consultant's

Digital Media

• As a Digital Media Consultant, you will answer general questions about digital media equipment, services, and spaces.
• You will find accurate answers by researching online or asking a full-time Educational Technologies Librarian

Take this out

As a Digital Media Consultant, you will welcome, orient, and help visitors with digital media technologies, services, and spaces.

Robertson Media Center Front Desk

I would take this one out. Being on the 3rd floor, we're probably not the first people visitors encounter.

For the "Take a guess" interaction above: Make the question both more related to RMC and not a trick question. Something like - At the Robertson Media Center front desk, student workers only check media equipment in and out of the library. - False, While checking out equipment is an important duty of digital media consultants, it is only a part of what student workers do. Digital media consultants help orient visitors, support patrons' use of our various studios, and troubleshoot technology.

A new question could be something like - Which is NOT a responsibility of Digital Media Consultants? A) Orient visitors B) Check in and out books (correct) C) Check in and out digital media equipment D) Support patrons in media studios E) troubleshoot technological problems

Also - I would take out the type in questions, swapping them for true/false or multiple choice. Having to type in the exact word they are looking for doesn't really check the student's understanding, it just incentivizes them to copy and paste the answers

hmmmm this is sort of true, but definitely not the number one benefit of working for the RMC. Take it out? Or move it to the bottom of the list?

digital media and technology skills

Digital Media Consultant