Spam messages, in the form of emails and texts, are “unsolicited commercial messages” sent either to advertise a new product or to trick people into sharing sensitive information through a process called phishing (more about phishing below). Canadian Anti-Spam Legislation (CASL) protects individuals by outlining clear rules about digital communication processes for businesses. Sending spam messages is a direct violation of the law. Businesses that send unsolicited emails to individuals are legally required to provide an “unsubscribe” option for those who may have wanted the messages at one time but who have changed their minds and no longer want them.
I just kept wondering if companies like email providers could do more to combat phishing, such as integrating AI-powered filters or offering mandatory short training sessions for employees in industries prone to cyberattacks. I would have never known half the risk I was putting my information on if it wasn't for having someone who is in the field of cyber security so broadening the reach is important.