Professional technical writers rely on these strategies to ensure the technical accuracy of their work: Study of books, articles, reports, websites related to the product Product specifications: what the product is supposed to do, how it is designed Interviews with subject matter experts: the product specialists, developers, engineers Product meetings during the development cycle Live demonstrations of the product Familiarization with similar, competing products Experimenting with working models of the product Subject matter experts’ review of technical writers’ work for technical accuracy and completeness

A memo (or memorandum, meaning “reminder”) is normally used for communicating policies, procedures, or related official business within an organization. It is often written from a one-to-all perspective (like mass communication), broadcasting a message to an audience, rather than a one-on-one, interpersonal communication. It may also be used to update a team on activities for a given project, or to inform a specific group within a company of an event, action, or observance.