Research into online learning suggests the most reported area for dissatisfaction/satisfaction in the online learning environment was the quality of the encouragement, feedback, counselling, facilitation, respect and instructional quality of the teacher [35,36,37,38,39]. In other words, their “teaching presence”. It is not innovative to suggest the role of the teacher in learning is a pivotal one, and yet online students still continue to be dissatisfied with their experience and their engagement with their teachers. Some research [40,41] suggests that the reason for this is because teachers are often not adequately confident or literate in online teaching skills or pedagogy, and that those with less exposure to online learning have less positive views of its implementation [42].
O papel do professor na aprendizagem online é fundamental e exige habilidades. Um dos principais desafios da aprendizagem online, é a falta de interação entre professor e aluno. Sendo por isso importante criar estratégias para promover a comunicação e o feedback entre professor e aluno. O uso de ferramentas tecnológicas adequadas pode facilitar a interação e o acompanhamento dos alunos. É necessário investir na formação e desenvolvimento dos professores para o ensino online para melhorar a experiência e o envolvimento dos alunos. Tânia Rodrigues