Family and caregiver communication is largely handled manually via phone, text, and email, with the ERP used primarily as a documentation repository."

ensi.AI ($98M+) serves the largest networks but the broad market is a near-total desert. No standardized outcome measures for non-medical care. Care quality lives in schedulers' heads. Wide open, but no clear path to the data makes it hard to enter despite the lack of competition.

KJ, VP, corporate agency (~300 CGs)

TC, home care agency