For example, text-based information should be presented in a clearand concise manner. Technical and academic jargon should belimited. Complex language or terms should be scaffolded (e.g.,providing links or pop-up boxes to definitions of hard-to-understandwords and/or providing the information in multiple formats, includingtext, illustrations, graphics, videos, and/or audio)
Having tools that are easily understandable makes the user more likely to return and use the tool. Keeping technical and academic terms limited helps with user interface. People who are new to the tool might have a limited working knowledge of the functionality of the menu. Like the book says, scaffolding the language in as you go along is better for learning, so people are not overloaded with information. When I feel that there is too much information within a program, it deters me from using it. I prefer a minimalist look to tools without all the distractions and fancy graphics. The purpose of the tool or app is to facilitate learning, so it takes away from learning if you’re focused on the app itself and not the content.