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  1. Feb 2020
    1. CRM means greater efficiency for multiple teams. Automatically stored communication allows you to view emails, calendar, and phone call details in one easily accessible place. Add that to the ability for multiple teams to access the same information, and the amount of achievable progress simply skyrockets. Sales, marketing, and customer service teams can share valuable information about clients to continue to funnel them down the pipeline to get the desired result of closing a sale, knowledge of new products, or excellent customer service. Every department can now tag team to get the right information to the right individual. With this new found ease, teams can seamlessly work together to improve the bottom line.

      Good CRM can help people to focus on high value activities. And it is very important to avoid duplicating tasks among different groups.