52 Matching Annotations
- Feb 2021
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directexpress.mycardplace.com directexpress.mycardplace.com
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Can I transfer money from the Direct Express® card to a checking or savings account?
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Can I get cash when I need it with my Direct Express® card?
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How do I get cash at a bank teller window?
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How does the free Low Balance Alert work?
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How does the free Deposit Notification work?
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How can I protect my PIN?
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Do I always need to use my PIN? Can I use my card without a PIN?
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What if I forget my PIN?
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Can I change my PIN?
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What is a PIN?
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Can I pay my bills or pay for Internet purchases with my Direct Express® card?
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How do I check my balance on my Direct Express® card?
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Where can I use my Direct Express® card?
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How do I make purchases with my card?
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Is Customer Service available in languages other than English?
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Can I close my account and withdraw my money?
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Can I have a monthly paper statement mailed to me?
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What if I don't agree with my balance or one of my transactions?
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Who should I notify if I change my mailing address?
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How long will it take to receive a replacement card if reported lost or stolen?
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What if my Direct Express® card is lost or stolen?
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Who do I call if I have questions about how to use my Direct Express® card?
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What if I can't find an ATM or my ATM is "out of order"?
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How do I know if an ATM surcharge fee will be charged when I withdraw cash at an ATM?
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What is the maximum amount of cash I can withdraw from an ATM with my Direct Express® card?
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Where can I find Direct Express® card network ATMs?
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What is the Direct Express® card surcharge-free ATM network?
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How do I get cash at an ATM with my card?
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How much will people be charged for going to an out-of-network ATM?
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What if I don't live near a Direct Express® card surcharge-free network ATM?
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How do I find a surcharge free network?
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Is there a fee to use the ATM?
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How does my free ATM cash withdrawal work?
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How do I avoid transaction fees while using my Direct Express® card?
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How much do I have to pay for the Direct Express® card?
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What are my options if the Direct Express® card is just not for me?
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I plan to retire in the near future. Can I request a Direct Express® card as soon as I sign up for my Social Security benefits?
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Can I sign up for the Direct Express® card even if I have a bank account?
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Can recipients who have a Direct Express® card switch to a traditional checking or savings account and receive their payment by direct deposit?
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Are federal benefit recipients residing in a healthcare facility eligible for the Direct Express® card?
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I am a representative payee who receives another type of federal benefit payment on behalf of someone else. Can I sign up for a Direct Express® card?
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I am a representative payee who receives Social Security benefits on behalf of more than one person. Can I receive all of the benefits on one Direct Express® card?
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I am a representative payee who receives Social Security benefits for someone else. Can I sign up for a Direct Express® card?
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Do I need to give my federal paying agency my card information in order to receive benefits?
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How do I activate my Direct Express® card?
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How do I sign up for the Direct Express® card?
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What are the benefits of the Direct Express® card?
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How is the Direct Express® debit card different from a credit card?
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Will my Social Security, Supplemental Security Income, and other federal benefits be safe?
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How does the Direct Express® card work?
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What type of federal payments can I have on the Direct Express® card account?
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What is the Direct Express® card?
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