15 Matching Annotations
  1. Apr 2021
    1. With Stack Overflow for Teams being a flexible platform, we’ve seen customers use it for a wide variety of use cases: A platform to help onboard new employees A self-serve help center to reduce support tickets Collaboration and documentation to drive innersource initiatives Breaking down silos and driving org wide transformation like cloud migration efforts A direct customer support platform Enable people who are working towards a common goal, whether a startup or a side project, to develop a collective knowledge base
  2. Mar 2021
    1. And they are one of the reasons most digital services don’t come with a How To manual. Most of the time, we’re not expected to use them the “right” way; most of the time there is no right way, because most digital services bend to meet our needs.A

      How can the IndieWeb as a group do this piece better? Perhaps it comes down to individual sub-providers which is fine, but if the larger group can do it from the top down...

  3. Feb 2021
    1. Is Customer Service available in languages other than English?
    2. Can I close my account and withdraw my money?
    3. Can I have a monthly paper statement mailed to me?
    4. What if I don't agree with my balance or one of my transactions?
    5. Who should I notify if I change my mailing address?
    6. How long will it take to receive a replacement card if reported lost or stolen?
    7. What if my Direct Express® card is lost or stolen?
    8. Who do I call if I have questions about how to use my Direct Express® card?
  4. Dec 2020
    1. Really sucks if they don't give us our money back for this game.
    2. I am having the same problem... Contacted Nintendo support and they said they cannot guarantee that I will be able to get a refund for this game that doesn't work.
  5. Jan 2019
  6. Sep 2017
    1. Being from a family of retailers, one of the first things I learned was that the customer is always right. I didn’t understand the importance of that sentiment back then. But looking back, it’s probably the most important lesson I have ever learned.

      We have manually analyzed our customer reviews, in-depth interviews and on-site analytics to understand what are the customers need and how to give that to them.

  7. Sep 2015
    1. The dispersal of these people in Brady's is not random, and where people choose to sit or stand in Brady's is closely related to their sex and status in the Brady social hierarchy.

      Clearly, Brady's Bar is only for a select group of people who enjoy being in that atmosphere that focuses on "social hierarchy".. If we're still forming perceptions and making judgments on how we serve customers (and treat co-workers) based off of gender and status.. are we really doing our jobs as socially responsible citizens to improve our society for everyone's benefit?