2 Matching Annotations
- Sep 2017
Being from a family of retailers, one of the first things I learned was that the customer is always right. I didn’t understand the importance of that sentiment back then. But looking back, it’s probably the most important lesson I have ever learned.
We have manually analyzed our customer reviews, in-depth interviews and on-site analytics to understand what are the customers need and how to give that to them.
- Apr 2017