5 Matching Annotations
- Dec 2023
-
picturing.climatecentral.org picturing.climatecentral.org
-
-
for: visualizations - sea level rise at 3 Deg C
-
comment
- Look to canal cities like Venice or Amsterdam for inspiration because if it cities are salvagable, parts of them will become canal cities.
-
-
- May 2021
-
interpersonal.stackexchange.com interpersonal.stackexchange.com
-
My advice is if you are looking for a quick and accurate answer ask to have the trouble ticket elevated immediately and to speak with an engineer that will recognize your knowledge and speak with you on your level.
-
I typically request to speak with an engineer when I find myself detecting an inexperienced support person.
-
In one of my internship, I got to befriend a level 2 tech support, so learned a couple thing of how it worked (in that company). Level 1 was out-sourced, and they had a script to go from, regularly updated. From statistics, this took care of 90% of issues. Level 2 was a double handful of tech people, they had basic troubleshooting tools and knowledge and would solve 90% of the remaining issues. Level 3 was the engineering department (where I was), and as a result of level 1 and 2 efficiency less than 1% of issues ever got escalated. The process worked!
-
- Feb 2019
-
ia800203.us.archive.org ia800203.us.archive.org
-
PICKERING[zait/?enthusiasm]IcamefromIndiatomeetyou.HIGGINS.IwasgoingtoIndiatomeetyou.
Is this a Coincidence or perhaps being lucky!
-