there's no job that I can't--that I won't do. I like to have--I have this little saying that, "The successful people in the world are the people that do the things that the unsuccessful ones won't." So I've always been this person that, you know, I will build the system, I will fix the bugs, I will fix other people's bugs, I will fix build breaks. It's all part of getting the job done.

And she’s actually still working a customer-facing job, not promoted into a corner office management position where she would never be exposed to a real-world problem like mine.