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- Mar 2019
The local electricity linesmen, electricity inspectors, and other nodal officials in the electricity department also have key roles to play. Building their capacities to disseminate such information and handle consumer queries and concerns, and providing basic training in billing and metering for solar power can go a long way in improving consumers’ experience.
Why will Discom want to disseminate the information when:
- They themselves don't understand how the system works
- They feel that rooftop solar will cut into their revenues? Here, instead of a top-down approach or bottom-up approach, RE generators and regulators need to have a 2 pronged synchronous approach to educate people about the technologies.